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This is the privacy policy of NeuroRobotics Ltd website. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you to process your order and to respond to your enquiry The type of information we will collect about you includes your name, address, phone number & e-mail address.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

How do we ensure that credit card payments are secure?

If you make a purchase at NeuroRobotics you will be required to make payment with a credit or debit card. All credit card payments are processed on behalf of NeuroRobotics by PayPal and not by NeuroRobotics itself

Our premises are protected by alarms and 24 hour manned security, and door access codes. We operate secure data networks protected by industry standard firewall and password protection, and antivirus software runs with regular updates. We have security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control.

Credit & debit card data is entered into a virtual terminal running on Paypal’s web server, and all data is encrypted from the point of entry and data transmission to the Paypal servers. No credit or debit card data is stored either electronically or on paper, and only entered directly into the PayPal terminal over a secure encrypted session.

Stand alone, non networked data entry computers are password protected and can only be accessed by authorised personnel.

All credit card payment transactions are processed over a secured SSL connection between your internet browser and PayPal's servers and are encrypted at all times. Your credit card details will not be passed to any 3rd party by PayPal. For full details about how PayPal process and safeguard your information please visit the PayPal website

If you have any questions/comments about privacy, you should contact us here: info@neurorobotics.co.uk